Les points suivants sont étudiés par nos soins :
- Backup & restore
- Accès au data center
- Incident Management
- Segregation of duties
- Identification, authentification et accès
- Remote opérations
- Change management
- Firewall Infrastructure
- Database infrastructure
- Release Management
- Acquire and Maintain Application Software
- Acquire and Maintain Technology Infrastructure
- Manage Changes
- Manage Third Party Services
- Manage Performance and Capacity
- Ensure Continuous Service
- Ensure Systems Security
- Manage The Configuration
- Manage problems & incidents
- Manage Data
- Manage Facilities
- Manage Operations